About Made By Earth
Our Beginning
Made By Earth began trading in 2006 as a retail business, while also dabbling in wholesaling a small range of products that we designed and developed ourselves. Over time, our wholesale operations continued to grow, eventually becoming our primary focus. As a result, we made the decision to move away from retail altogether and operate exclusively as a wholesale business.
Growth
By exhibiting at trade shows and investing in various forms of advertising, our business grew significantly.
This growth led us to operate from a warehouse in Ferntree Gully, Victoria.
We consider the relationships we have with our customers to be a fundamental part of who we are.
We strive to remain attentive, supportive, and collaborative, always aiming to help our customers grow their own businesses.
Having traded in a wide variety of retail environments over the years has given us a strong understanding of the different needs across selling platforms.
We are always happy to share the knowledge we’ve gained, offer advice, and make suggestions where helpful.
Products
We understand that good margins are essential to your business.
Value for money is a cornerstone of our success, and we take this very seriously.
When sourcing stock, we aim to purchase the best quality products at the best possible prices, while staying aware of current trends and in-demand items. Approximately 70% of our range consists of staple products that most crystal vendors require—such as tumbled stones, bracelets, pendants, and carvings. These items are generally listed on our website, where consistency is key and individual variation is minimal.
The remaining 30% of our range includes new and exciting products, unique pieces, and opportunistic purchases.
These items are typically listed in our Facebook Closed Group, where individuality and uniqueness are part of their appeal.
When sourcing overseas, we spend considerable time visiting factories and suppliers in person to ensure ethical production practices. We purchase from both large organisations and small, family-run operations.
When unpacking shipments, we make every effort to reuse packing materials such as bubble wrap, soft paper, and foam. This reduces landfill waste, helps the environment, and keeps our costs down.
Shipping & Fees
We do not have a minimum purchase requirement, and we do not offer free shipping.
Free shipping does not truly exist—it is simply built into product pricing elsewhere. To keep our prices as low and accurate as possible, we separate shipping costs from product prices and calculate them after weighing and packing your order.
We always seek the cheapest and fastest shipping options available. Generally, we use Australia Post for orders up to 5kg, and TNT or Couriers Please for heavier or bulkier shipments.
To keep transaction costs low, we carefully manage payment fees. PayPal charges significantly higher fees than other payment methods - more than double standard credit card rates. Rather than incorporating this cost into our product pricing, we apply a 1.5% surcharge to PayPal payments only. No surcharge applies to direct bank deposits or credit card payments.
Visit Us
As a wholesale-only business, we do not allow retail customers to shop at our warehouse.
Our warehouse is generally open Monday to Friday, from 10:00am to 4:00pm.
We are often available outside these hours—please contact us to enquire.
We look forward to continuing to bring you great products at great prices, and to making new friends along the way.